24/7 customer support available via live chat, email, and self-help resources.
Hostinger provides round-the-clock customer support to help you at any stage of your hosting journey. Whether you're a beginner setting up your first website or an experienced developer troubleshooting complex issues, their support team is ready to assist.
The fastest way to get help. Available 24/7 with typically under 2-minute response times.
Submit a ticket for non-urgent issues or detailed technical questions.
Self-help guides, tutorials, and documentation for all Hostinger services.
Step-by-step video guides on YouTube covering common tasks and features.
Server down, site not loading, critical errors
Live Chat: Instant - 2 minConfiguration, DNS, SSL, database issues
Live Chat: 2-10 minRefunds, payments, renewals, upgrades
Live Chat: 2-10 minAccount settings, feature questions
Email: 12-24 hoursNew to Hostinger? Their migration team will move your website for free with zero downtime.
Full website files, databases, and emails transferred to your new Hostinger account
Most migrations completed within 24 hours, complex sites within 48 hours
Your existing site stays live until the migration is complete and verified
To request free migration, open a live chat after purchasing your plan.
All customers receive standard 24/7 live chat support at no extra cost.
Business and Cloud hosting customers get priority support queue.
Account email, domain name, and specific error messages speed up the process.
Live chat is faster than email. Look for the green chat icon in hPanel.
Many common issues are solved instantly with step-by-step guides.
Describe exact error messages and steps to reproduce the issue.
Hostinger's support team is available 24/7 to assist you.