24/7 expert support from WordPress specialists. Real help, not just scripted responses.
At Kinsta, support isn't just a department—it's a core value. Our team consists of WordPress developers, administrators, and hosting engineers who have collectively handled over 1 million support tickets. Whether you're a beginner or an enterprise, you'll always reach a knowledgeable expert.
The fastest way to get help. WordPress experts available 24/7/365.
For detailed technical issues that need investigation.
For non-urgent inquiries and documentation.
Premium support for Enterprise customers.
Comprehensive guides covering everything from getting started to advanced configurations.
Video tutorials and courses to help you master WordPress and Kinsta features.
Technical documentation for developers integrating with Kinsta.
Real-time monitoring of Kinsta infrastructure and data centers.
Our Migration Team has moved over 1 million WordPress sites. They're available to help you move to Kinsta at no extra cost.
Fill out the migration form in MyKinsta with your current host details.
Our team reviews your site and reaches out if we need more info.
We handle the entire move while your site stays live.
Review in staging, then deploy to production with zero downtime.
For performance issues, errors, and technical troubleshooting. Our tech support team can debug WordPress issues, optimize database queries, and help with complex configurations.
For hacked sites, malware removal, and security hardening. If your site is compromised, our security team will help clean it at no cost for Kinsta customers.
Specialized in moving sites to Kinsta. They handle everything from simple single-site moves to complex multi-site enterprise migrations.
For enterprise customers and agencies. Dedicated account managers help with custom solutions, SLA requirements, and strategic planning.
Not general support agents—real WordPress developers and administrators who understand the platform deeply.
Average live chat response time is under 2 minutes. No waiting hours for help when your site is down.
We don't just read scripts. Our team troubleshoots issues thoroughly and follows up until resolved.
Free malware removal for all Kinsta customers. Hacked sites are cleaned at no additional cost.
Join 230,000+ customers who trust Kinsta for their WordPress hosting. Expert support available 24/7.